Healthcare

Where we can help

• Practice Business Strategy – target markets for patients, routes to market, care/services mix, practice business income targets, practice development activity planning
• Change Management & Leadership – communicating values and beliefs, policy and strategy, gaining ownership across the practice, facilitation of team action planning and problem solving
• Patient Communication Skills Training – consultative, care-based communication approaches, patient relationship management and development, advanced language and non-verbal skills to enhance patient comfort and recovery
• Value Proposition – what it is you really do for the patient - what you’ve got, why a patient should be interested in it, what makes your approach different – construction of a suite of front-line practice development and communication tools